PRIVACY POLICY
This Privacy Policy describes how Walking Kings ("we", "us", or "our") collects, uses, and discloses your Personal Information when you visit or make a purchase from our website. If you have questions about our privacy practices or would like to make a complaint, please contact us by email at info@walking-kings.com

COLLECTING PERSONAL INFORMATION
When you visit our site, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

Device Information
We automatically collect information such as your web browser version, IP address, time zone, cookie information, pages and products you view, search terms, and how you interact with the site. This is collected using cookies, log files, web beacons, tags, and pixels. This information is used to load the site accurately and to perform analytics to optimise your experience. It is shared with our processor, Shopify.

Order Information
When you make a purchase, we collect your name, billing address, shipping address, payment information, email address, and phone number. This information is used to fulfil our contract with you — processing payments, arranging shipping, providing order confirmations, communicating with you, screening orders for fraud, and providing you with information about our products or services in line with your preferences. It is shared with our processor, Shopify.

Customer Support Information
If you contact us for support, we may collect additional information from you as needed to resolve your enquiry.

SHARING PERSONAL INFORMATION
We share your Personal Information with service providers to help us provide our services and fulfil our contracts with you. We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information, or to protect our rights.

USING PERSONAL INFORMATION
We use your Personal Information to provide our services to you, which includes offering products for sale, processing payments, shipping and fulfilment of your order, and keeping you up to date on new products, services, and offers.

COOKIES
A cookie is a small amount of information downloaded to your computer or device when you visit our site. We use functional, performance, advertising, and content cookies to make your browsing experience better by remembering your actions and preferences. Session cookies last until you stop browsing. Persistent cookies last until they expire or are deleted, typically between 30 minutes and two years. You can control and manage cookies through your browser settings, usually found in the "Tools" or "Preferences" menu. For more information, visit www.allaboutcookies.org. Please note that blocking cookies may negatively impact your experience and some parts of the site may no longer be fully accessible.

YOUR RIGHTS
If you are a resident of the European Economic Area (EEA), you have the right to access, port, correct, update, or erase the Personal Information we hold about you. Your Personal Information will be initially processed in Ireland and then transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information, see Shopify's GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR. If you are a California resident, you have the right to access, port, correct, update, or erase your Personal Information (also known as the "Right to Know"). You may also designate an authorised agent to submit requests on your behalf. To exercise any of these rights, please contact us at the email above.

DO NOT TRACK
Because there is no consistent industry understanding of how to respond to "Do Not Track" signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

CHANGES
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

COMPLAINTS
If you would like to make a complaint, please contact us by email at info@walking-kings.com If you are not satisfied with our response, you have the right to lodge your complaint with your local data protection authority.